when every seconds count, everything must be under control
projectControl room 112
Duration2006 – 2013
LocationThe Hague
ClientPolitie Haaglanden
Size3.000 m²
The assignment stretched from the interior of the meeting rooms for the safety region to the interior of the regional control room. It included everything from the conceptual design to the technical detailing and monitoring the construction process. The development of the emergency dispatch console stood out most, as It is currently seen as the new standard for emergency dispatch centres in the Netherlands.


The safety region had multiple locations within the region. Intensive collaborations between the police, firefighters and the municipal health services created a desire for a centralised location. This required rethinking and reshaping of the physical collaboration within a working space.

When every second counts, all activities and procedures should be clear and insightful. The whole, as well as the partial elements, has to be designed efficiently and effectively. This starting point led to the concept of ‘everything under control’. Every decision was tested based on the concept from different perspectives.


When the lights go on, they will remain so for at least 40 years, 24/7. The space is in constant use dealing with possibly serious calamities. Maintenance and repairs consequently need to be done efficiently and with minimal disturbance. The resulting design is based on the plug&play principle in which all parts remain individually reusable.



The functioning of the control room was reinvented into the smallest detail, including an integral vision on sustainability, management and maintenance.



The execution of the project partially took place within the realisation of ‘the Yp’ as a whole and partially as an independent project. The interior for the safety region was realised according to the ‘new way of working’ principles. The interior of the control room was tailor-made (furniture in collaboration with Rohde en Grahl).